Frequently Asked Questions

Questions we get asked frequently

Frequently Asked Questions

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When will my order be ready?

Once artwork has been submitted and your order is placed, turnaround time is roughly 14 business days depending on our current workload. Rush processing may be available on some orders for an added fee. Please ask about your specific project.

What should I include in my first email?

Here is the information that we need:

Quantity of shirts
Brand of shirts
Color of shirts
# of ink colors
Color of inks
Deadline
Artwork
Good contact info

Or Fill Out This Quote Request Form

Do I have to pay setup fees if I print the same shirts later?

The screen/setup fee is a one time charge. If you place an additional order (and meet our minimum quantity) for exactly the same print, you will not be charged the screen fee again. All other fees remain the same.

I just need one shirt, can you do it?

Unfortunately, screen-printing is a bulk process. We have an order minimum of 12 pieces per design. However, for some simpler designs, we may be able to use our custom lettering service to help you out.

Check it out here:

How do I send artwork?

Vector art is preferred. All non-vector art must be 300 DPI. Accepted file types are .PSD, .CDR, .TIF, .EPS, .AI, .PDF, and JPG. Design should be sized to print. Orders will not begin printing until we have usable artwork and everything has been approved by you.

All artwork should be sent to sales@specialteeshouma.com

Can I provide my own garments?

The short answer is no. The long answer is we cannot guarantee client provided garments because of the many variables within the fabric/garment industry. Please give us a call with more details about your order so that we can determine if we can accept your garments.

Frequently Asked Questions